Congratulations to Tom Klimek and Dave Barstis, University Networking & Telephony Services, for their RecognizeIT nominations on the same project. Here is what their nominator had to say:
“The first rule of IT support: "Have you tried turning it off and on again?"
“Campus AV spaces use a variety of networked AV equipment. Sometimes, the pieces that make up these systems struggle to communicate, and a reboot is required. As a result, the Audio Video Technologies team has sent a lot of requests to Network Services over the past few years.
“Recently, Tom Klimek and Dave Barstis created a tool that gives AVT the power to help ourselves. This has allowed us to more rapidly respond to our customer needs and get down systems back up again. Tom and Dave's praises have been sung in my office repeatedly, and it is about time the rest of OIT heard about it! Thank you, Tom & Dave!”